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The instrument cluster is microprocessor controlled, and VW notes it is not repairable (so they say... BobD has been active on the A3 (Jetta) forum repairing A3 clusters, so he may be able to help on this. His email was a3clusters(a)hotmail.com - replace the (a) with the usual at symbol. He hasn't posted for a while though.)
The tach and speedometer use different sensors, so the problem is likely with the cluster.
First step is to use VAG-COM (now VCDS) to diagnose the cluster - see if it has fault codes stored, and then run the diagnostic output tests which sweep the gauges through their entire range.
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