Recently purchased a 2001 TT from a private owner about a year and a half ago.
Now top goes down but not up. Brought it to a dealer and they said pistons and pumps are leaking and need to be replaced which would be at least a 10 hr job and $2,200 in parts which adds up to a total of $3,400. Wow. Is there any way to check this out before I go ahead with the job?
Also the background dashboard lights stay on after I shut the car off, and if left for a couple of days the battery goes dead. I saw previously posted that in the UK Audi may be taking care of this no charge because of the frequency of this problem. Is there anyplace in the US where this is happening also. They want $1,200 to replace cluster. Is this a typical charge?
If you like the car and plan on keeping it, I recommend you purchase the Bentley Service Manual. This shows you how to access the area where the systems are for the top. If pumps are leaking, it should be visible.
As for the cluster, there are apparent problems with this part on some TTs. Some Audi dealers have been able to get Audi of America to replace it, but you would probably have to pay the labor charge to take apart the dash. My car (2001 TTQ) is at the dealer now with a cluster issue, and they claim they are trying to get relief from AOA.
As I can see there is a problem with the cluster on this car. What dealer are you at now? I am in the Long Island area and have the car at Legend. They say they are taking apart the dash now to see which cluster it is and then find out availability.
How hard of a stance did you take on having Audi take care of the part?
I think I got lucky this time. The dealer here offered to do this for me. They tell me they emailed AOA and that Audi agreed to replace the cluster. I'm still responsible for diagnostic time (of course), but apparently, they are not charging me for the cluster or the labor to replace it. This tells me there is a known problem with these instrument clusters.
My issue was a fluctuating fuel level gauge (see earlier post from me). Dealer replaced the sender under warranty, but when they did so, it caused a malfunction in the cluster. I still don't have my car back yet, but this is what I'm told today.